Watchdog not restarting a programme thats frozen

[offshoreanorak]

Hi There,

I have just brought Watchdog - O - Matic to resolve a problem I have running a piece of Ham radio software on my PC running XP Pro. The software is called easypal is a DRM programme that receives & stores or retransmits pictures jpgs etc. Its used as a remote repeater (pc connect to ham radio on top of a very high location) allowing ham radio operators to swap pictures over a big area via the repeater.

The programme has a habit of freezing or shutting down for no reason after a few hours or days and was a pain to keep restarting it as there is no internet on the site.
 
Watchdog looked perfect & loads with windows & starts easypal as its only process. But 3 times this week the easypal programme has frozen & watchdog has not noticed in the info window. Windows is still running as the clock is correct & watchdog is running as i can click the process or close it down.

Help please. Regards Tony in sunny Clacton Essex

[Wouter Dhondt]

Hello.

When the program freezes, does it show as "not responding" in the task manager? It is possible that only a part of the program freezes and Watchdog - O - Matic is unable to detect that part.

An option could be to auto restart the program every x hours or days.

Hope this helps.

[offshoreanorak]

yep it does show "not responding" in the task manager, but the programme does not restart it. I do restart the programme with a task each night, but the reason for buying watchdog was to keep it running.

Help please