Customer map

Plimus sales reports have a great feature: they automatically create a map with your customers location. I thought it would be interesting to share this information with you.

This is not a complete map of all my customers. I have 2 credit card processors, and this data is only from one of them (Plimus). Also, not all customers are shown on the map for some reason (e.g. most UK addresses seem to be a problem). So only half of my customers are on the map, and I'll only show the data for 2007. Anyway, these images should give you an idea.

The World:



It's clear that most of our customers live in the US or Europe.

The USA:



New York area:



Europe:

Tech support, part 3

You can read part one and two on by following the links.

So, what happened after I contacted the shop? I shipped the box back, demanding that they should repair it within 10 days or send me a refund. And by repair, I mean change all components to new ones. You never know what else was hit by the harddisk. Yesterday, they've send me a mail to inform me that they shipped the new box. And today, the box arrived for the second time.

I opened the packaging and noticed a small dent in the case. Ah well, it's minor and I won't hold it against them. I opened the case and everything looked ok. So I plugged it in and started installing Vista. Everything looked great until suddenly the screen went blank again.

The PC started to reboot and I heard BEEEEEEEP - BEEP - BEEP - BEEP. One long and three short beeps. Turned the PC off and on again (reminds me of "The IT Crowd". Brilliant show.). BEEEEEEEP - BEEP - BEEP - BEEP. And that's all I get from it. Apparently, this is a problem with the video card or the memory (depending on your BIOS). My guess is the video card due to the screen going blank.

Brilliant, another Dead On Arrival. At this point, I give up. I'm throwing in the towel. I filed another RMA right away and demanded a refund. No word from them yet. So stay tuned I guess...

Oh, I wouldn't buy from Cool Prices if you are looking for a decent shop. But maybe that's just me.